Returns Centre
We know you have queries related to the listed products in VIDRAWANRAS.COM. That’s why we’ve answered the most common queries. You are always welcome to contact our customer service if your question remains unanswered.

Returns and Refund Related Queries

How does Returns work?

You can raise a return request in just 3 simple steps within 7 days of product delivery:
Step 1: Raise a return request through email at VIDRAWANRAS.COM.
Step 2: Our delivery team will collect the package from your doorstep.
Step3: Enjoy 100% refund or replacement with no shipping charges.

In what scenarios, do I return the products?

Return Period after Delivery is applicable if product received is because of :-
Wrong product delivered
Product is expired or near to expiry
Received damaged/defective product
Packaging tampered or damaged before delivery
Note: VIDRAWANRAS.COM will not accept liability for such delivery issues if you fail to notify us within 7 business days of receipt.

How long will the refund process take?

The refund will be processed within 10 business days from the date of cancellation of the product.

What is the mode of refunds?

NEFT (Mode of payment may vary depending on circumstances)

How can I share my bank details?

Please email at VIDRAWANRAS.COM with the following details:
Account Holder’s Name:
Account Number:
Bank Name:
IFSC code:

Note: Fill the bank details with utmost care. The responsibility of providing correct bank details rests on you. VIDRAWANRAS.COM won’t be liable for refund done to an incorrect bank account because of error occurred while filling the details.

Still need our help? Feel free to shoot up an email at VIDRAWANRAS.COM to get answers of what you are looking for and we’ll be happy to serve you.

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